FAQs

1. What products do you sell?
We sell high-quality 3D printed figurines, ornaments, and collectible decorative items.
2. Are your products handmade?
Our products are carefully created using advanced 3D printing technology and quality materials.
3. How long does shipping take?
Shipping usually takes between 3–15 business days depending on your location.
4. Can I track my order?
Yes. You will receive a tracking number once your order has been shipped.
5. Can I change or cancel my order?
Orders can only be changed or canceled within 12 hours of placing them. After processing begins, changes may not be possible.
6. What if my order arrives damaged?
Please contact us within 48 hours of receiving your order with photos of the damaged item, and we will assist you with a replacement or refund.
7. Do you accept returns?
Returns may be accepted for damaged or defective products. Items must be unused and returned in original packaging.
8. How can I contact customer support?
You can contact us through the Contact page on our website or via email.